Terms of Service

Last Updated: November/2023

Introduction

Welcome to Omniaseo! Our services are designed to provide you with advanced SaaS solutions for business efficiency through Predictive Analytics, Streamlined Integration, Customization, Social Engagement, Workflow Automation, Teamwork Tools, and various other features (“Services”).

These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Omniaseo (“we,” “us” or “our”), concerning your access to and use of the https://www.omniaseo.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

You agree that by accessing the Site and/or Services, you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Site and Services and you must discontinue use immediately.

Binding Agreement

By using the Site or Services, you agree to these Terms, our Privacy Policy, and any other policies or notices posted by us on our Site.

Account and Registration

You may be required to create an account to access some or all of our Services. By creating an account, you agree to:

  • Provide accurate, current, and complete account information.
  • Maintain the confidentiality of your account credentials.
  • Promptly update any account information changes.

Payment and Subscription Terms

Subscription Services

Omniaseo offers various subscription plans for our Services. By subscribing to our Services, you agree to pay all subscription fees indicated for that service. Payments are due on a recurring basis, as specified in your service plan.

Payment Processing

We rely on Stripe, a third-party payment processor, to bill you through a payment account linked to your Omniaseo account. You hereby authorize us to charge you for such amounts on a regular basis as specified in your subscription terms.

Renewals and Cancellations

Your subscription will automatically renew at the end of each subscription period, unless you cancel auto-renewal through your online account management page, or by contacting our customer support team.

Refunds

Refunds are processed in accordance with our refund policy. If you believe that Omniaseo has charged you in error, you must contact us within 7 days of such charge. No refunds will be given for any charges more than 7 days old.

Upgrades and Downgrades

You can upgrade or downgrade your service plan at any time. If you choose to upgrade, your payment method will be charged the pro-rated difference for the current billing cycle. Downgrades will take effect from the next billing cycle.

Use of the Services

Omniaseo provides various tools, including:

  • Predictive Analytics: To assist in strategic decision-making and enhance operational efficiency.
  • Streamlined Integration: To simplify complex business processes and facilitate seamless workflow.
  • Customizable Interfaces: For a personalized user experience without the need for coding expertise.
  • Social Engagement Tools: To build and foster customer relationships and engagement.
  • Automated Workflow Solutions: To enhance productivity through automation.
  • Collaboration Tools: To promote effective teamwork and communication.

You are responsible for all activities that occur under your account and agree to use the Services in compliance with all applicable laws and regulations.

Intellectual Property Rights

The Service and all related content, including software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, domain names, and any other features of the brand (“Intellectual Property”) are owned by Omniaseo and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.

User Content

In these Terms, “User Content” means any and all information and content that a user submits to, or uses with, the Site (e.g., content in the user’s profile or postings). You are solely responsible for your User Content. You assume all risks associated with the use of your User Content, including any reliance on its accuracy, completeness, or usefulness by others, or any disclosure of your User Content that makes you or any third party personally identifiable.

Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. Prohibited activities include:

  • Systematic retrieval of data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Circumventing, disabling, or otherwise interfering with security-related features of the Site, including features that prevent or restrict the use or copying of any content or enforce limitations on the use.

Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.

Term and Termination

These Terms shall remain in full force and effect while you use the Site or Services. Without limiting any other provision of these Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Site and the Services (including blocking certain IP addresses), to any person for any reason including without limitation for breach of any representation, warranty, or covenant contained in these Terms or of any applicable law or regulation.

OS Acknowledgment and Compliance

Innovation Through Collaboration

At Omniaseo, innovation is at the heart of our mission. We leverage the collective genius of the open-source community to enhance our offerings, such as our predictive analytics tool, Nano. This tool, inspired by the robust minIO framework, exemplifies our commitment to building upon collaborative technology to deliver cutting-edge solutions.

Transparency and Attribution

As we provide our users with a seamless integration tool, Omniaseo Chat, we recognize its origins from the versatile chatwoot project. In our platform’s user interface and related documentation, we attribute the foundational work to the original creators, ensuring our community is informed of the collaborative nature of our services.

Advancing Automation

Our automation engine, Flow, embodies the adaptability and ingenuity of n8n, reflecting our dedication to open-source principles. While we customize our tools to fit our users’ unique needs, we maintain the essence of shared innovation that is central to the open-source ethos.

Engaging Customer Conversations

With Prysmbot, a tool that enhances social engagement, we have built upon the base provided by Typebot. We celebrate this origin by ensuring that a link to the original Typebot project is prominently displayed, upholding our promise of transparency and acknowledgment.

Legal and Ethical Adherence

Each of these tools, while tailored by Omniaseo, remains true to their open-source roots. We fulfill our obligations under their respective licenses, notably the AGPL-3.0-or-later, which mandates that our modifications are available for public use, review, and further enhancement.

By integrating these acknowledgments throughout our Terms of Service and other public-facing materials, we aim to subtly inform our user base and the public of our use of open-source software, without overtly advertising the breadth of tools utilized in our platform. This approach not only ensures compliance with open-source licensing and contributes to the sustainability of the ecosystem but also aligns with our core values of integrity and community contribution.

Changes to Our Terms

We reserve the right to modify our Terms of Service at any time. If we make changes that affect your use of the Services or your legal rights as a user of our Services, we will notify you by prominent posting on our website or via email. Continued use of the Services after such changes have taken effect constitutes your acceptance of the new Terms of Service.

Governing Law

These Terms and your use of the Site and Services are governed by and construed in accordance with the laws of the State of Santa Catarina – Brasil applicable to agreements made and to be entirely performed within the State/Commonwealth of Santa Catarina – Brasil, without regard to its conflict of law principles.

Dispute Resolution

Informal Negotiations: To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least [number of days] days before initiating arbitration.

Limitations of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Site or Services.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand.

Miscellaneous

These Terms and any policies or operating rules posted by us on the Site or in respect to the Services constitute the entire agreement and understanding between you and us.

Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us at:

[email protected]