UNIFIED SERVICE

Omnichannel Campaigns

Unify your customer service and reach your customers where they are. Manage multiple WhatsApp numbers, Instagram, email and more in a single powerful platform, with support for multiple simultaneous agents and intelligent automation.

WhatsApp Business API

Multiple Numbers

Manage multiple WhatsApp numbers in a single interface, with total control and organization.

  • Support for multiple official numbers
  • Intelligent conversation distribution
  • Unified customer history

Simultaneous Service

Allow multiple agents to work simultaneously on the same number, without conflicts.

  • Automatic conversation assignment
  • Transfer between agents
  • Real-time supervision

Intelligent Automation

Automate responses and processes with our advanced AI integrated with WhatsApp.

  • Contextual automated responses
  • Native AI chatbot
  • Custom service flows

Transform Your Service

Current Scenario

  • Agents limited to one number at a time
  • Fragmented history across channels
  • Difficulty scaling operations
  • Lack of unified metrics
  • Slow and inconsistent responses
  • High operational cost

With Omniaseo

  • Multiple agents per number
  • Complete and unified history
  • Unlimited scalability with AI
  • Unified dashboard with KPIs
  • Fast and standardized responses
  • Up to 70% cost reduction

Omnichannel Service in Action

See how easy it is to manage all your conversations in a single intuitive and powerful interface.

Cross-Platform Experience

Desktop

Interface optimized for productivity on large screens, with keyboard shortcuts and multitasking.

Mobile

Native app for iOS and Android, enabling service from anywhere.

Tablet

Adaptive layout that takes advantage of the best of each device.

Powerful Integrations

RESTful APIs

Connect with any external system through modern APIs.

Webhooks

Receive real-time notifications of important events.

Database

Integration with major market databases.

Advanced Features

Unified Chat

All conversations in one place, regardless of the source channel.

24/7 Support

Keep your service running 24 hours with intelligent automation.

Team Management

Complete tools to manage and evaluate your service team.

Guaranteed SLA

Monitor and ensure appropriate response times for each customer.

Productivity Tools

Intelligent Notifications

Keep your team informed about important interactions.

  • Custom alerts
  • Real-time notifications
  • Automatic prioritization

Advanced Analytics

Detailed metrics on service performance.

  • Real-time dashboard
  • Custom reports
  • Automatic insights

Team Performance

Track and optimize agent performance.

  • Individual metrics
  • Quality assessment
  • Automatic feedback

Proven Results

300%

Increase in productivity

24/7

Availability

-70%

Reduction in response time

95%

Customer satisfaction

Pronto para começar?

Transforme sua estratégia digital hoje mesmo com nossas soluções inovadoras. Comece gratuitamente e descubra o poder da automação inteligente.

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