1. Acceptance of Terms
Welcome to Omniaseo ("Platform"). By creating an account or using any Omniaseo functionality, you confirm that you have read, understood, and agree to comply with these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with these Terms, please do not use the Platform.
2. Platform Description and Tools
Omniaseo is an integrated platform that provides five main tools and features:
- Omniaseo Chat: Third-party technology-based messaging and service solution for omnichannel chat.
- Evolution API: Configured integration with messaging channels, including WhatsApp instances operated through third-party technology.
- Nano: Secure space for files and document context.
- PrysmBot: Tool for creating chatbots and intelligent forms.
- Flow: Automated workflow feature for integrations and process orchestration.
Third-Party Credits
Omniaseo may use third-party components and APIs, distributed under their own licenses. By using the Platform, you are also subject to these third-party terms and licenses, where applicable.
3. Eligibility and Registration
- Minimum Age: To create an account, you must be at least 18 years old (or of legal age in your country).
- Registration Information: You agree to provide accurate and up-to-date information (email, full name, etc.).
- Account Responsibility: You are solely responsible for the security of your access credentials and all activities conducted through your account.
4. Contracting and Payments
- Commercial Proposal: Applicable modules, limits, and terms are defined in the proposal accepted by the organization.
- Billing Cycles: Billing frequency and method follow the contracted proposal.
- Cancellation and Refund: Cancellation and refund conditions follow the accepted proposal and contracted terms.
Trial, plans and billing
Eligible new organizations may start a 14-day trial. Each plan’s availability and features are shown before confirmation. Premier cannot be selected during trial onboarding, but remains available as an upgrade from the organization dashboard.
When upgrading to Premier during the trial, the secure Stripe flow asks for a payment method and updates the organization after confirmation. Paid subscriptions renew under the cycle and price shown at checkout. Billing changes and cancellations are handled through controls made available by the platform and Stripe.
5. Proper Use and Restrictions
- Legality: You may not use Omniaseo for illegal purposes or that violate third-party rights.
- Prohibitions: It is strictly prohibited to distribute malware, send spam, or practice reverse engineering on the Platform's codes and its integrations.
- AI and Automation Usage: The Platform allows integrations with Artificial Intelligence features. You agree not to use such features for purposes that violate privacy, promote hate speech, or any illegal practice.
6. Intellectual Property Rights
- Omniaseo Rights: All original Omniaseo trademarks, logos, design, and functionalities are the exclusive property of Omniaseo.
- User Content: By submitting or hosting content on the Platform, you declare that you possess all necessary rights.
7. Limitation of Liability
The Platform is provided "as is". While we strive for high quality and availability, we do not guarantee that the service will be uninterrupted or error-free.
8. Indemnification
You agree to defend, indemnify, and hold harmless Omniaseo, its directors, employees, and affiliates from any claims, losses, liabilities, and expenses arising from violation of these Terms or misuse of the Platform.
9. Termination
We may terminate or suspend your account immediately, without prior notice, if you violate these Terms or engage in conduct that harms our interests or those of other users.
10. Changes to Terms
We reserve the right to change these Terms at any time. The most recent version will always be available on our website. Your continued use of the Platform after any changes constitutes acceptance of the new provisions.
11. Applicable Law and Jurisdiction
These Terms shall be governed by the laws of the country or jurisdiction where Omniaseo is incorporated, respecting consumer protection and privacy legislation in each region.