Receive
Centralize input from configured channels.
Omniaseo for e-commerce
The conversation does not end when the order begins.
Connect service, customer context, routines, and post-conversation work so the team can follow what still needs to happen.
Route
Use context and workflows to define the next step.
Follow
Turn the issue into visible work for the team.
Operational context
From scattered work to a workflow the team can follow.
The change is preserving context, stage, and ownership as the request moves.
Conversations, follow-ups, files, and order issues live across different tools and handoffs.
The request enters through a configured channel, finds context, and becomes work with a stage and owner.
- Who takes part
- Service · Operations · order owners
- Capabilities in the flow
- Omniaseo Chat · Evolution API · Flow · Projects
- What to follow
- Routed conversation · task · owner · stage
One possible starting point
Three movements to get started.
The request enters through a configured channel, finds context, and becomes work with a stage and owner.
- 01
Receive
Centralize input from configured channels.
- 02
Route
Use context and workflows to define the next step.
- 03
Follow
Turn the issue into visible work for the team.
Test it with your routine
Try free for 14 daysTest a real workflow from service to post-conversation work.
Use the 14 days to validate one routine without exposing the whole operation at once.